fd7 believes that gambling should always be an enjoyable, controlled experience. We provide the tools and resources to help every player in Bangladesh stay in control.
Our Commitment to You
Safe play is the foundation of everything fd7 does.
fd7 is strictly for adults aged 21 and above. Registering on the fd7 platform constitutes your confirmation that you are at least 21 years old and that gambling is lawful in your jurisdiction. fd7 actively enforces age verification and will act immediately on any information suggesting that a registered player is underage.
At fd7, we understand that for a small number of players, gambling can stop being fun and start causing harm. We take that seriously. Our responsible gaming programme is designed to give every player the information, tools, and support they need to make informed choices — before problems develop, and after.
Responsible gaming at fd7 is not an afterthought. It is built into the platform from the ground up. Every account has access to a suite of player-protection tools at any time, and our support team is trained to respond to responsible gaming concerns with care and discretion. Players across Dhaka, Chittagong, Syl
het, Khulna, Rajshahi, and beyond can reach our team around the clock.
Gambling should be treated as a form of entertainment, not as a way to earn income or to escape personal problems. If you ever feel that your gambling is affecting your finances, relationships, or mental wellbeing, please use the tools described on this page or contact our support team directly. There is no shame in asking for help — and at fd7, we are always ready to assist.
Age Restriction
fd7 is an adults-only platform. No exceptions.
21+
Adults Only — 21 Years and Above
Players must be at least 21 years of age to register and play on fd7. We verify age during account registration and during routine KYC reviews. Any account found to belong to a person under 21 will be suspended immediately and any remaining balance returned.
If you are a parent or guardian and are concerned that a minor in your household may have accessed the fd7 platform, please contact us immediately at [email protected]. We will investigate and act promptly. We also encourage adults to use parental control software to restrict access to gambling websites on shared devices.
Protecting Minors: fd7 does not knowingly allow anyone under 21 to create an account or place bets. Identity documents may be requested at any stage of the registration or withdrawal process to confirm age. Failure to provide satisfactory verification will result in account suspension.
Player Protection Tools
fd7 puts you in control of your own gambling activity.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit on your fd7 account at any time. Once a deposit limit is active, the platform will not allow you to deposit more than your chosen amount within the selected period. Limits can be reduced immediately and take effect right away. Increases to a deposit limit require a short cooling-off period to ensure the decision is considered.
Session Time Limits
Set a maximum session duration on your fd7 account. When your chosen time is reached, the platform will display a clear notification and log you out automatically. Session limits are an effective way to keep your gambling within a planned timeframe and avoid extended, unintended play. You can configure session time limits from your account settings at any time.
Time-Out (Short Break)
If you need a short break from gambling without fully closing your account, the fd7 time-out feature lets you pause your account for a defined period — from 24 hours up to 6 weeks. During a time-out, you cannot log in, deposit, or place bets. Your account data and balance are preserved and your account reactivates automatically at the end of the period.
Self-Exclusion
Self-exclusion is a more serious step for players who feel their gambling has become a problem. When you self-exclude from fd7, your account is closed and you are blocked from re-registering for a minimum of six months, with options to extend to one year or permanently. Self-exclusion requests are processed within 24 hours. To request self-exclusion, contact our support team at [email protected] and they will guide you through the process without judgment.
Reality Check Reminders
Reality check notifications are periodic on-screen reminders that appear during your gaming session, showing how long you have been playing and how much you have wagered or won during that session. These reminders help you stay aware of your activity and make conscious decisions about whether to continue. You can set the frequency of reality checks from your fd7 account settings.
Loss Limits
In addition to deposit limits, fd7 allows you to set a maximum loss limit over a daily, weekly, or monthly period. Once your net losses reach the configured threshold, the platform will prevent further gameplay until the limit period resets. Loss limits are one of the most effective tools for keeping your gambling spend within a budget you are comfortable with.
Warning Signs
Recognising the early signs of problem gambling can help you act before it becomes serious.
Spending more money on gambling than you planned or can afford, including dipping into savings or borrowing money to fund bets.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost, often resulting in even greater losses.
Gambling for longer periods than intended, or finding it difficult to stop once you have started a session.
Neglecting work, family responsibilities, or other important areas of life because of time or money spent on gambling.
Feeling irritable, anxious, or restless when not gambling, or using gambling as a way to escape stress, depression, or personal problems.
Hiding gambling activity from family members, friends, or colleagues out of shame or fear of disapproval.
Believing that you have a system or strategy that will eventually make gambling profitable, despite consistent losses over time.
If you recognise any of these signs in yourself, please take action now. Use the fd7 self-exclusion or time-out tool, or contact our support team. Acting early makes a real difference.
How to Get Help
If gambling is no longer fun, here is what to do next.
1
Acknowledge the Problem
Recognising that gambling has become a problem is the most important step. Be honest with yourself about how much time and money you are spending, and how it is affecting your life and the people around you.
2
Use fd7's Self-Exclusion Tool
Contact our support team to request immediate self-exclusion from fd7. Your account will be suspended within 24 hours and you will be blocked from re-registering for a minimum of six months. This removes easy access to gambling while you seek further support.
3
Talk to Someone You Trust
Share what you are going through with a trusted family member, close friend, or community leader. Talking openly about gambling problems reduces shame and isolation, and the support of people who care about you is one of the most effective forms of help available.
4
Seek Professional Support
Consider speaking to a mental health professional or counsellor who has experience with behavioural dependencies. Problem gambling is a recognised condition, and professional guidance can make a significant difference to recovery outcomes.
5
Manage Your Finances
If gambling has affected your financial situation, consider speaking to a financial adviser or a trusted family member about budgeting. Removing easy access to funds used for gambling — for example by changing bKash or Nagad account controls — can help prevent relapse during recovery.
Contact Our Team
fd7 support is available around the clock to help with responsible gaming concerns.
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We Are Here for You
If you are concerned about your gambling — or someone else's — reach out to our support team at any time. All responsible gaming communications are handled with complete confidentiality and without judgment.
Important: When contacting support for a self-exclusion request, please include your registered mobile number and the phrase "Responsible Gaming Request" in your message so our team can prioritise your case and action it within 24 hours.
For players in financial difficulty: If problem gambling has caused financial hardship, fd7 strongly recommends speaking to a trusted family member or financial counsellor. Managing access to payment methods like bKash, Nagad, and Rocket during a recovery period can be an important protective step.
Healthy Gambling Habits
Simple principles that keep gambling enjoyable for the long term.
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Set a Budget Before You Play
Decide how much you are comfortable spending before you open any game on fd7. Treat that amount as the cost of entertainment — money you are prepared to part with. Never gamble with money needed for rent, bills, food, or family expenses.
⏱️
Set a Time Limit
Decide in advance how long you will play. Set a timer on your phone or use fd7's built-in session limit tool. When the time is up, close the game — regardless of whether you are winning or losing. Scheduled breaks help maintain perspective and prevent impulsive decisions.
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Never Chase Losses
Chasing losses is the most common pattern that leads from recreational gambling to problem gambling. If you have reached your budget for the day, stop. Tomorrow is a fresh start. No betting system or strategy can guarantee that you will recover losses — accept the outcome and return another time.
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Gamble Sober and Clear-Headed
Avoid gambling when you are tired, emotionally distressed, under the influence of alcohol, or going through a difficult period in life. Gambling decisions made in these states are rarely sound, and the results can make underlying problems worse. fd7 is entertainment — not a solution to life's difficulties.
Ready to Play Responsibly?
Explore fd7's games knowing that our responsible gaming tools are always available to keep your experience safe and enjoyable. Visit our FAQ for more answers, or head to fd7 Casino. 21+ only.
21+ Only. Gambling is intended for adults aged 21 and above. If you or someone you know may have a problem with gambling, please use the tools on this page or contact our support team at [email protected]. For additional information on responsible gaming practices, see our FAQ or Terms & Conditions.